1. Who We Are
444 The Retreat is operated by Streamline Classics Ltd, registered in the United Kingdom. For data protection matters, we are the data controller.
If you have any questions about this policy or your data, please contact us at:
- Email: info@444retreat.co.uk
- Address:
Unit 3, Newnham Farm,
Newnham Bridge,
Tenbury Wells,
WR15 8JF,
United Kingdom.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, postal address.
- Account Information: Username, password, preferences.
- Payment Information: Billing address, payment card details (processed securely).
- Technical Information: IP address, browser type, operating system, device type.
- Usage Data: Pages visited, time spent on our site, and interaction details.
- Cookies and Tracking Technologies: To improve website functionality and user experience.
3. How We Use Your Information
We process your data for the following purposes:
- To provide our services and fulfill contractual obligations.
- To respond to your inquiries and provide customer support.
- To process transactions and send order confirmations.
- To improve our website and services.
- For marketing purposes, with your explicit consent.
- To comply with legal obligations or enforce our terms and conditions.
4. Legal Basis for Processing
We process your data based on:
- Consent: When you subscribe to our newsletter or accept cookies.
- Contractual Necessity: To provide the services you’ve requested.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interest: For website analytics, fraud prevention, and improving services.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors supporting our operations (e.g., hosting, payment processors).
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Rectify inaccurate or incomplete data.
- Erasure: Request deletion of your data (the “right to be forgotten”).
- Restriction: Limit processing of your data under certain circumstances.
- Data Portability: Obtain a copy of your data in a portable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us at info@444retreat.co.uk.
8. Cookies
Our website uses cookies and similar technologies. For detailed information, please see our [Cookie Policy]([Link to Cookie Policy]).
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this policy from time to time. Significant changes will be communicated via our website. Please review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, contact us at:
Address:
Unit 3, Newnham Farm,
Newnham Bridge,
Tenbury Wells,
WR15 8JF,
United Kingdom.
Email: info@444retreat.co.uk